Employee Engagement Review
Explore CIBC Mellon's first-ever employee engagement review to learn more about our great employee experience.
CIBC Mellon is recognized globally as a Canadian leader in asset servicing, and great people help set our company apart.
We are a diverse and dynamic workplace where employees take an active role in delivering on strategic objectives while advancing their individual career goals. We encourage innovative thinking and give our employees the support and resources they need to turn great ideas into actions.
Our talented employees are one of CIBC Mellon’s most important assets: we know that investing in recruiting, retaining, motivating and engaging our team helps set our company, clients and stakeholders up for success. Our culture of excellence, client focus, teamwork, and integrity encourages CIBC Mellon employees to be community leaders, champions of learning, and advocates of inclusion.
We reward and recognize productive people, provide a compelling total rewards offering, and create opportunities for employees to thrive. Employee engagement is a central pillar of our corporate goals: we work to foster an environment that encourages creativity, personal and professional growth, and making a positive difference for our communities — all while having a little fun together along the way.
At CIBC Mellon, great people set our company apart. Our talented employees are critical to achieving our vision: we know that investing in recruiting, retaining, motivating and engaging the brightest in the industry helps position our company, clients and stakeholders for success. It’s with the effort and contribution of our team that CIBC Mellon strives to be Canada’s leader in asset servicing.
CIBC Mellon’s exceptional employee experience is defined by its culture. Driven by our vision and values, employees are empowered and given the tools and resources to make a meaningful impact, both in and outside of the workplace. Reinforced by our commitments to corporate social responsibility and lifelong learning, CIBC Mellon offers opportunities for continuous growth, which are backed by a competitive total rewards package that focuses on employee wellbeing in its entirety.
Whether you are a seasoned professional or a future leader in financial services, joining our company means being a part of a team of engaged individuals whose thoughts, ideas and opinions matter. I invite you to view our job postings where you will find many exciting opportunities to grow and thrive in a dynamic environment.
CIBC Mellon’s Total Rewards program is a comprehensive package of both monetary and non-monetary rewards that focuses on employee wellbeing in its entirety across five pillars:
A firm believer in doing well by doing right, CIBC Mellon has a strong corporate social responsibility program. We are committed to making a positive difference in the communities in which we live and work, and we provide CIBC Mellon employees with special programs and incentives to support their efforts. Some examples include:
CIBC Mellon actively invests in employee growth. We offer a wide selection of learning and development programs that support an environment of continuous learning and improvement. We believe in life-long learning, and we support employees as they build their skills, their knowledge, and their careers at CIBC Mellon. We also work hard to recognize productive people as they help move our business forward. Our learning and recognition programs include:
CIBC Mellon helps employees achieve work-life balance through a catalogue of perks, discounts, and work-life resources, including a host of in-office activities, events and opportunities that help our team build and strengthen connections with colleagues. Working at CIBC Mellon will give you access to:
Aside from our competitive savings and retirement packages, CIBC Mellon offers an annual Short-Term Incentive Plan that supports our performance-based culture by aligning business goals, performance, and rewards.
Understanding that each employee has a unique health and wellness profile, CIBC Mellon offers tools and resources built on the principles of flexibility, choice and sustainability, which include our FlexChoice health and dental plan. Our commitment to health and wellness at work also includes an array of programs, activities and resources, including our annual employee wellness fair, our walk/run club, complimentary memberships with Evolve Functional Fitness and regular deliveries of fresh fruit.
To be the leader in asset servicing, delivering global solutions in Canada through client-focused service excellence.
Our values guide our employees in their day to day efforts to meet, and whenever possible, exceed the expectations of our clients.
Client Focus – Putting the client at the centre of all that we do.
Integrity – Acting with the highest ethical standards for our company, our employees and our clients.
Teamwork – Fostering collaboration and diversity to empower employees to build relationships and deliver insights.
Excellence – Setting the standard for leading-edge solutions, innovation and continuous improvement.
Corporate social responsibility helps CIBC Mellon deliver better results for our clients, our colleagues and our communities.
We believe success is measured not only by how we perform financially, but also by our willingness to take responsibility for the impact of our actions - on clients, employees, shareholders, partners, our communities and the environment.
We believe that by acting with responsibility, care and commitment at all times, we can make a positive difference in our communities, motivate our employees and serve our clients more effectively.
Learn more by downloading our most recent overview of: Corporate Social Responsibility at CIBC Mellon.
According to BNY Mellon research, social finance refers to any investment activity that generates financial returns and includes social and environmental impact. Social finance encompasses diverse investment strategies and products across asset classes that deliver a range of risk-adjusted returns and align with different investor motivations and goals. Social finance includes four primary strategies: socially responsible investing (SRI), environmental finance, development finance and impact investing.
Social finance impacts are already emerging via investor demands and regulatory changes. In particular, pension plan sponsors are now beginning to investigate considerations of environmental, social and governance (ESG) factors.
For insights on social finance, read CIBC Mellon's latest knowledge leadership article, Social Finance, From ESG to SRI: Opportunities and Challenges.
We're proud of our efforts to engage employees, make a positive difference in our communities, and make CIBC Mellon a place where great people want to be. In addition to numerous financial services industry honours, we are regularly recognized for our great employee experience. Recent awards include being named among the Achievers 50 Most Engaged Workplaces in North America, earning a Canadian HR Award for "Best Reward and Recognition Strategy" and being highly commended at the Employee Engagement Awards in the "Social Responsibility Project of the Year" category.
We believe that our engaged employees are one of CIBC Mellon's most important assets. Engaging employees is one of our core corporate goals, and we are always working to make CIBC Mellon a place where talented people choose to start and build their careers.
We're friendly, diverse and professional, and are recognized as a leader in client service excellence. We offer an array of opportunities, and our growing business means we continue to work hard to recruit and promote committed people who share our commitment to doing well by doing right.
Explore life at CIBC Mellon through the eyes of a few of the employees who help make us Canada’s leader in asset servicing.
As an analyst in the Client Integrations Solutions department at CIBC Mellon, I help support clients on Workbench, the application support desk our clients use to access reports and other information about their investments. I help clients monitor their accounts, which includes troubleshooting for clients that are having access-related issues to our Workbench site, helping clients with their transactions and answering any questions regarding Workbench or other CIBC Mellon platforms. My role in a client-facing position requires I know everything about the many products CIBC Mellon offers.
I enjoy my job because each day is different, and I’m always learning something new. In a day I assist clients via phone and e-mail as they navigate Workbench and our other information delivery tools. I complete administrative duties which include testing new user IDs, creating user profiles for new and existing clients and monitoring client access to CIBC Mellon platforms. I also test trade files for clients in what we call Instruction Upload, which clients use for posting larger volumes of transactions. CIBC Mellon has won a lot of new business recently, so there’s never a dull moment.
One of the most enjoyable experiences I’ve had at CIBC Mellon was the CIBC Mellon 2014 Annual Grand Prix Tricycle Race in support of the Shoppers Drug Mart OneWalk to Conquer Cancer. There was a huge employee response to the event, and it was great to see executives and co-workers having fun racing around on tricycles in support of a worthwhile cause.
I love working at CIBC Mellon and am proud to represent the company at various job fairs. I find myself telling students that in my experience, new opportunities arise where you’re not looking. You may have studied one subject, but you may not end up in that career—you have to keep your eyes open. I started my career in telephone banking, and before moving to CIBC Mellon I didn’t even know what a custodial bank was. You never know where you’ll fit in, and you can learn to apply your talents to opportunities you hadn’t considered before.
My nomination and appointment as CIBC Mellon's 2013 United Way Campaign Co-Chair.
As a Senior Financial Reporting and Tax Analyst, my role requires me to assist clients with all reporting aspects of their mutual funds, which includes communicating with a fund’s portfolio administrator and manager to assist them in carrying out their trading decisions for the funds. I do this by compiling a fund’s financial statements and working closely with fund accountants to provide monthly reporting on a fund’s activity. The fund accountants ensure the account information is correct, which helps me instill in clients the confidence that their reports are accurate. I also calculate projections, which are the projected amounts and rates of the funds, and facilitate the processing of a fund’s payments.
My workload varies depending on annual, semi-annual and monthly reporting cycles. We provide monthly reporting for our clients, so at the beginning of each month I reconcile all data regarding the fund from the previous month (which includes fund accountant information regarding fund distribution as well as information from different departments), match the information to our system’s records and generate a report. The first half of each month is the financial reporting period in which I prepare a fund’s information so that my department can manage the volume of reporting needed at month’s end. This day-to-day variety allows me to prioritize projects to complete all my work before reporting deadlines.
I have always wanted to work in the financial industry, and pursued an education that led me to this position. However, after arriving at CIBC Mellon as a fund accountant and being exposed to different roles, including my current one, I realized that there are many job opportunities within this field that most applicants are not aware of because they do not expand their search. Gaining a career in this industry and working for a company like CIBC Mellon depends on your ability to strive for excellence and constantly seek out opportunities to improve yourself both professionally and personally.
Karen is a proud member of the Global Fund Services "Wonder Women" trike race team, which competed in CIBC Mellon's annual Tricycle Grand Prix for The Princess Margaret Cancer Foundation.
CIBC Mellon encourages me to take on more challenges within and outside my role to improve my skills and build my career path.
At CIBC Mellon, we understand that attracting and retaining a diverse team of employees who reflect the communities in which we live and work is a vital component to our success. We strongly value different perspectives and have built our corporate brand on a foundation of respect and fairness. Our employees are encouraged to celebrate their diversity continuously, and are given the opportunity to promote their unique characteristics at the annual employee-driven Diversity Showcase.
Our diverse makeup contributes to a rich workplace where employees value exchanging creative ideas, engaging in unique problem solving, and collaborating to enhance the way we serve our clients. We believe that by creating an inclusive culture, we will attract the best and the brightest.
By removing barriers to success, including through our Accessibility Program and commitment to Accessibility for Ontarians with Disabilities training, we will build a motivated and committed team that will drive our core focus: helping our clients achieve their investment goals by offering the best service and products available.
We know that building a vibrant culture of inclusion creates a stronger, smarter and more successful company. Read more about our commitment to diversity in our first-ever employee engagement review.
Whether you’re a recent graduate or continuing your post-secondary education, CIBC Mellon offers a great environment to begin and grow your career.
Working full-time in an entry level role gives you access to our various learning opportunities, such as the Job Shadow program, the Mentorship program and a library of e-Learning and classroom training opportunities. Each of these programs is designed to help you explore different career paths, find out what you enjoy doing most, and start you on the road to success.
Hiring graduates right out of college and university has been a positive experience for us, one that has contributed to achieving our business objectives and one that we will continue to practice. The team at CIBC Mellon is committed to life-long learning, and we want you to grow with us!
One of our most popular entry level positions is fund accounting, and we almost always have a need for talented fund accountants. To find out which entry level opportunities are currently available, visit our career opportunities page.
Each summer, CIBC Mellon hires a group of students to help in many different areas across the company. This paid, four-month program is a tremendous opportunity for post-secondary students returning to school in the fall to gain valuable experience in the financial services industry. Our summer students are responsible for helping our teams achieve their goals, working side-by-side with our full-time staff to move our business and clients forward. Summer students build their networks and their skills as they work alongside some of the most knowledgeable people in the industry.
Summer student opportunities are not limited to those studying finance or accounting: we hire students to support a range of other areas, including Information Technology, Human Resources, Risk, Compliance, Legal, Communications and more.
Look for our "Summer Student program" posting on our Career page in January.
Applying online is the fastest and most efficient way to express interest in an opportunity at CIBC Mellon. Conduct a job search to find out more about our current openings.
By registering and creating your personal candidate profile, you can choose to receive alerts when new jobs are being posted. When you register with CIBC Mellon, you can post your resume electronically, update your personal job profile, maintain your contact information, identify job preferences, and keep track of jobs you’ve applied for.
CIBC Mellon job postings are updated on a weekly basis.
There are several ways to go about a job search on our job listings page. You can search by keyword and you can use any combination of the pull-down filters.
If you have the qualities and experience that we are looking for in a candidate, a recruiter will contact you to schedule a preliminary phone interview. If your response to one or more qualifying questions indicates that you do not have the minimum qualifications, you will not be contacted.
If you forgot your password, please click "Forgot your password?" My profile section and the information will be sent to the e-mail address associated with your profile. If you are experiencing technical difficulties with the reset of a user name or password, contact Njoyn Technical Support at 1 877-427-7717 or use the link at left.
As part of our commitment to hire talented employees who can help make a meaningful difference for our clients and our company, candidates should look forward to demonstrating their strengths across several conversations, typically including a phone screening, initial interview with our recruiters and one or more meetings with the hiring manager(s).
Candidates for our junior roles can expect both behavioral questions and technical questions. We want to know about you, how you work, and how you interact in a team. We also want to explore your education and technical capabilities to better understand how you might be able to contribute to the role and to our company. Below are a few examples:
More experienced candidates can expect questions focused on their leadership skills, innovative thinking and their ability to deliver for clients. Below are a few examples: