Governance and Risk Culture

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A Framework for Effective Oversight

December 2025

Integrity, risk awareness and ethical conduct form the foundation of CIBC Mellon’s corporate culture. As an organization focused on operational transaction processing, we recognize that diligent attention to organizational risk, governance, transparency and personal accountability are at the centre of maintaining our clients’ trust. Clients take assurance from CIBC Mellon’s robust risk and internal control framework, which enables independent identification, assessment, monitoring and reporting of risks across the enterprise.

CIBC Mellon plays a critical role in supporting clients, providing a solid infrastructure for Canada’s capital markets and recognizes that its financial stability through market cycles is essential. Accordingly, CIBC Mellon is committed to maintaining a strong balance sheet that is characterized by superior asset quality. Our risk management framework is designed to ensure that the business remains aligned with its risk appetite statement.

CIBC Mellon monitors its risk across a wide array of risk categories. Often the main focus of managing operational risks in a given organization is to prepare for and react to significant events. While institutions must be well prepared for these high-profile events, the majority of operational risk comes from day-to-day business processing. These operational risks must be managed considering the processes, people and systems that are part of the risk framework.

For more information, read “Governance and Risk Culture: A Framework for Effective Oversight.”

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Contributors

Kelly Hastings

Kelly Hastings

Chief Risk Officer

Rob Fischer

Rob Fischer

Chief Compliance Officer

Ben Kenton

Ben Kenton

Chief Internal Auditor

Tiziana Mancini

Tiziana Mancini

Vice President, Operational Risk

Jerome Montpetit

Jerome Montpetit

Vice President, Credit and Market Risk

Kevin Kondo

Kevin Kondo

Vice President, Information Technology Enterprise Resilience

Carolin Broadbridge

Carolin Broadbridge

Assistant Vice President, Third Party Governance




This article is provided for general information purposes only and CIBC Mellon and its affiliates make no representations or warranties as to its accuracy or completeness, nor do any of them take any responsibility for third parties to which reference may be made. This article should not be regarded as legal, accounting, investment, financial or other professional advice nor is it intended for such use.

About CIBC Mellon

CIBC Mellon is a Canadian company exclusively focused on the investment servicing needs of Canadian institutional investors and international institutional investors into Canada. Founded in 1996, CIBC Mellon is 50-50 jointly owned by The Bank of New York Mellon (BNY) and Canadian Imperial Bank of Commerce (CIBC). CIBC Mellon's investment servicing solutions for institutions and corporations are provided in close collaboration with our parent companies, and include custody, multicurrency accounting, fund administration, recordkeeping, pension services, exchange-traded fund services, securities lending services, foreign exchange processing and settlement, and treasury services.

As at September 30, 2025, CIBC Mellon had more than C$3.3 trillion of assets under administration on behalf of banks, pension funds, investment funds, corporations, governments, insurance companies, foreign insurance trusts, foundations and global financial institutions whose clients invest in Canada. CIBC Mellon is part of the BNY network, which as at September 30, 2025 had US$57.8 trillion in assets under custody and/or administration. CIBC Mellon is a licensed user of the CIBC trade-mark and certain BNY trade-marks, and is the corporate brand of CIBC Mellon Trust Company.