Preparing for the Unexpected: Business Continuity and Information Security Considerations

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August 2021

“Unprecedented” may have been one of the most-used words in 2020 as the COVID-19 pandemic impacted people, businesses and markets around the world. The rapid shift to remote working saw financial services market participants work to protect the health and safety of their teams, as well as respecting the evolving requirements of governments and health authorities. Amid this environment, business continuity and business resiliency took on even further importance and focus. Likewise, a new set of challenges faced organizations as they looked to secure the information under their control among a workforce suddenly dispersed into their home environments for an extended period of time.

CIBC Mellon has long invested in business continuity and resiliency, and our team is proud of its performance amid COVID-19. We worked to support clients, engage with market stakeholders and above all else, protect our teams. We were pleased to be named #1 in the world by Global Finance for treasury operations amid the COVID-19 pandemic. We remain nonetheless firmly committed to continuous improvement.

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This article is provided for general information purposes only and CIBC Mellon and its affiliates make no representations or warranties as to its accuracy or completeness, nor do any of them take any responsibility for third parties to which reference may be made. This article should not be regarded as legal, accounting, investment, financial or other professional advice nor is it intended for such use.

About CIBC Mellon

CIBC Mellon is a Canadian company exclusively focused on the investment servicing needs of Canadian institutional investors and international institutional investors into Canada. Founded in 1996, CIBC Mellon is 50-50 jointly owned by The Bank of New York Mellon (BNY Mellon) and Canadian Imperial Bank of Commerce (CIBC). CIBC Mellon's investment servicing solutions for institutions and corporations are provided in close collaboration with our parent companies, and include custody, multicurrency accounting, fund administration, recordkeeping, pension services, exchange-traded fund services, securities lending services, foreign exchange processing and settlement, and treasury services.

As at June 30, 2021, CIBC Mellon had more than C$2.4 trillion of assets under administration on behalf of banks, pension funds, investment funds, corporations, governments, insurance companies, foreign insurance trusts, foundations and global financial institutions whose clients invest in Canada. CIBC Mellon is part of the BNY Mellon network, which as at June 30, 2021 had US$45.0 trillion in assets under custody and/or administration. CIBC Mellon is a licensed user of the CIBC trade-mark and certain BNY Mellon trade-marks, is the corporate brand of CIBC Mellon Global Securities Services Company and CIBC Mellon Trust Company, and may be used as a generic term to refer to either or both companies.

For more information – including CIBC Mellon's latest knowledge leadership on issues relevant to institutional investors active in Canada – visit or follow us on Twitter @CIBCMellon.