About CIBC Mellon

Industry Awards and Recognition

At CIBC Mellon, our aim is to deliver outstanding customer service, each and every day, by employees who are passionate about what they do. Along with our commitment to exceptional service, we seek to provide a suite of robust asset servicing products.

CIBC Mellon's focus on service excellence, our passionate team and commitment to ongoing product/service enhancements for the benefit of our clients is regularly recognized through numerous industry honours. 

2024

• CIBC Mellon Awarded 2023 Telephone Service Seal of Excellence from DALBAR for its Market-Leading Call Centre Services
  CIBC Mellon's Recordkeeping call centre has earned the DALBAR 2023 Telephone Service Seal of Excellence for industry-leading telephone support to financial professionals.

2023

• CIBC Mellon Named World's Best Sub-Custodian by Global Finance Magazine 2023
  For the second year in a row, CIBC Mellon was awarded #1 spot as best sub-custodian in the world by Global Finance Magazine.
• CIBC Mellon Named Best ETF Custodian in Canada and Recognized for Best ETF Platform in Canada at the 2023 ETF Express Canadian Awards
  CIBC Mellon announced that it has been named “Best ETF Custodian in Canada,” and subsequently won the title for “Best ETF Platform in Canada” according to the ETF Express Canadian Awards 2023.
• CIBC Mellon Named North America’s Best Sub-Custodian by Global Finance Magazine 2023
  CIBC Mellon secures the #1 spot for North America in Global Finance's annual ranking of the world's top sub-custody providers.

2022

• CIBC Mellon Once Again Earns Top Spot for Canada, According to Global Custodian Magazine's 2022 Agent Banks in Major Markets Survey
  CIBC Mellon has earned the highest score in Canada in Global Custodian magazine's annual Agent Banks in Major Markets survey.
• CIBC Mellon Wins Client Service for Custody Award at Asset Servicing Times Industry Excellence Awards 2022
  CIBC Mellon announced that it has won the "Client Service for Custody Award" at the second annual Asset Servicing Times Industry Excellence Awards.
• CIBC Mellon Named World's Best Sub-Custodian by Global Finance Magazine 2022
  CIBC Mellon awarded #1 spot as best sub-custodian in the world by Global Finance Magazine.
• CIBC Mellon Named Best Sub-custodian in North America 2022 by Global Finance Magazine
  CIBC Mellon secures the #1 spot for North America in Global Finance's annual ranking of the world's top sub-custody providers.
• CIBC Mellon Recognized for its Exceptional Call Centre Services, Awarded 2021 Telephone Service Seal of Excellence from DALBAR
  CIBC Mellon announced that it has earned the DALBAR 2021 Telephone Service Seal of Excellence for industry-leading telephone support to financial professionals.
• CIBC Mellon Wins Best Remote Work Strategy at Canadian HR Awards 2022, recognized as a finalist for “Best corporate Social Responsibility Strategy”
  Our approach to flexibility supported by enabling technologies empower employees to determine how, when, and where they work best, while ensuring client needs are met. As we move forward, collaboration, culture, and connection continue to inform our corporate social responsibility framework and are embedded in our commitment to doing business at the highest standards.
  CIBC Mellon was also recognized as a finalist for the Payworks Award for Best Corporate Social Responsibility Strategy. The annual Canadian HR Awards are the leading independent awards celebrating excellence in the HR profession across the nation. The awards showcase outstanding HR teams, leaders and employers for their achievements, innovation and exceptional HR practices.

2021

• CIBC Mellon and BNY Mellon Win Overall Excellence for Exchange Traded Funds Administration at Global Custodian Industry Leaders Awards 2021
  Global Custodian’s Industry Leaders Awards honour the top performers across our fund services and prime brokerage surveys.
• CIBC Mellon Wins Global Client Service for Custody Award and Americas Fund Administrator of the Year Award at Asset Servicing Times Industry Excellence Awards 2021
  CIBC Mellon earned two prestigious awards at the inaugural Asset Servicing Times Industry Excellence Awards, including the global "Client Service for Custody" award and "Americas Fund Administrator of the Year."
• CIBC Mellon recognized as one of the Achievers 50 Most Engaged Workplaces®
  An exceptional corporate culture, empowering employee experience and commitment to corporate social responsibility leads CIBC Mellon to prestigious employee engagement award.
• CIBC Mellon Earns Top Spot for Canada, According to Global Custodian Magazine's 2021 Agent Banks in Major Markets Survey
  CIBC Mellon has earned the highest score in Canada in Global Custodian magazine's annual Agent Banks in Major Markets survey, including receiving the "Market Outperformer," and "Category Outperformer" titles based on client feedback.
• CIBC Mellon Named Best Sub-custodian in Canada 2021 by Global Finance Magazine
  CIBC Mellon once again secures the #1 spot for Canada in Global Finance's annual ranking of the world's top sub-custody providers.
• CIBC Mellon Recognized by Global Custodian Magazine with the Outstanding Performance Award for the Americas
  CIBC Mellon has won an Outstanding Performance award for the Americas region from Global Custodian Magazine's Leaders in Custody Awards 2021, recognizing outstanding achievement across the Agent Banks surveys.
• CIBC Mellon Named #1 Globally for Outstanding Achievement in Treasury Operations During the COVID Pandemic by Global Finance Magazine
  CIBC Mellon has been named #1 in the world in the new global and regional award category for "Outstanding Achievement in Treasury Operations During the COVID Pandemic" by Global Finance magazine. CIBC Mellon was awarded this title as part of Global Finance magazine's ranking of "The World's Best Treasury & Cash Management Banks And Providers 2021."

2020

• CIBC Mellon named best sub-custodian in North America and Canada 2020 by Global Finance magazine
  CIBC Mellon has been named best sub-custodian in North America and best sub-custodian in Canada by Global Finance magazine. CIBC Mellon was awarded these titles as part of Global Finance Magazine's ranking of "The World's Best Sub-custodian Banks 2020."
• CIBC Mellon Rated Best Sub-custodian in Canada in the 2020 Global Investor/ISF Sub-custody Survey
  CIBC Mellon has been rated the best sub-custodian in Canada in the 2020 Global Investor/ISF Sub-custody Survey. CIBC Mellon was the highest-rated sub-custodian according to both the unweighted results and the results weighted by client asset size.
• Canadian HR Awards 2020
  CIBC Mellon was named a “finalist” in the “Best Corporate Social Responsibility” category, and earned a Silver Award in the “Best Reward and Recognition” category.

2019

• CIBC Mellon #1 in Canada according to Global Custodian Magazine's 2019 Agent Banks in Major Markets Survey
  CIBC Mellon has earned the highest score in Canada in Global Custodian magazine's annual Agent Banks in Major Markets survey.
• CIBC Mellon recognized as one of the Achievers 50 Most Engaged Workplaces® in North America
  CIBC Mellon announced its recognition as one of the Achievers 50 Most Engaged Workplaces® in North America for 2019.
• CIBC Mellon named best sub-custodian in Canada 2019 by Global Finance magazine
  CIBC Mellon has been named best sub-custodian in Canada by Global Finance magazine. CIBC Mellon was awarded this title as part of Global Finance Magazine's ranking of "The World's Best Sub-custodian Banks 2019."
• 2019 Canadian HR Awards
  CIBC Mellon has been named a finalist in the “Best Corporate Social Responsibility” category.
• 2019 Global Investor / ISF Sub-custody Survey
  CIBC Mellon has been rated the best sub-custodian in Canada according to the Global Investor ISF survey’s unweighted results.

2018

• CIBC Mellon Rated Best Sub-Custodian in Canada in the 2018 Global Investor/ISF Sub-Custody Survey
  CIBC Mellon has been rated the best sub-custodian in Canada in the 2018 Global Investor/ISF Sub-Custody Survey. CIBC Mellon was the highest rated custodian according to both the unweighted results and the results weighted by client asset size.

2017

• CIBC Mellon again named one of the Achievers 50 Most Engaged Workplaces™ in North America
  Outstanding corporate culture, employee experience and commitment to corporate social responsibility all help CIBC Mellon earn fifth consecutive honour from Achievers.

2016

• CIBC Mellon Named Canadian Custodian of the Year in Custody Risk Global Awards 2016
  CIBC Mellon has once again secured the title, "Custodian of the Year: Canada" in the Canada award category at Custody Risk Global Awards 2016 held on November 10, 2016 in London, UK.
• CIBC Mellon named #1 for Employee Communication as Achievers celebrates 50 Most Engaged Workplaces in North America
  Achievers named CIBC Mellon among the “Elite 8”, with the highest score in the “Communication” category among the Achievers 50 Most Engaged Workplaces in North America.
• CIBC Mellon named best sub-custodian in Canada by Global Finance magazine for tenth consecutive year
  For the tenth year in a row, CIBC Mellon has been named best sub-custodian in Canada by Global Finance magazine. CIBC Mellon was awarded this title as part of Global Finance Magazine's ranking of "The World's Best Securities Services Providers 2016."
• CIBC Mellon rated best sub-custodian in Canada in 2016 Global Investor/ISF sub-custody survey
  CIBC Mellon has been rated the best sub-custodian in Canada in the 2016 Global Investor/ISF sub-custody survey, ranking first in Canada. CIBC Mellon was the highest rated custodian according to both the unweighted results and the results weighted by client asset size.
• Achievers 50 Most Engaged Workplaces™ in North America
  Outstanding corporate culture, employee experience and commitment to corporate social responsibility help earn a fourth consecutive Achievers award for CIBC Mellon

2015

• CIBC Mellon once again Canada's Market Outperformer according to Global Custodian magazine 2015 Agent Banks in Major Markets Survey
  CIBC Mellon led all operational survey categories in the Canadian market, including asset servicing, settlement, technology, ancillary services and value delivered
• CIBC Mellon recognized, rewarded for "Best Reward and Recognition Strategy" at 2015 Canadian HR Awards
  Prestigious award honours CIBC Mellon's success in leveraging a rewards and recognition strategy to recruit, retain, motivate and engage employees
• Highly Commended for the Social Responsibility Project of the Year
  CIBC Mellon’s Together in Action volunteering program “Highly Commended” in Social Responsibility Project of the Year category at the 2015 Employee Engagement Awards
• Best Subcustodian for Canada
  Global Finance magazine: World's Best Sub-Custodian 2015 Awards (9th consecutive year)
• Achievers 50 Most Engaged Workplaces™ in North America
  Achievers 

2014

• United Way Spirit Awards 2014 Winner
  CIBC Mellon's 2014 United Way effort earns "Best Campaign Team" Spirit Award from United Way Toronto
• Canada’s Market Outperformer
  Global Custodian: 2014 Agent Banks in Major Markets survey
• Outperformer Canada: Settlement Services
  Global Custodian: 2014 Agent Banks in Major Markets survey
• Best Subcustodian for Canada
  Global Finance magazine: World's Best Sub-Custodian 2014 Awards (8th consecutive year)
• Custodian of the Year Award: Canada
  Risk.net 2014 Custody Risk Americas Awards
• CIBC Mellon Named Best Single Major Market Subcustodian in the Americas
  Global Custodian magazine
• Achievers 50 Most Engaged Workplaces™ in Canada
  Achievers

2013

• Top Overall (in conjunction with U.S. parent BNY Mellon), Lender: Most Innovative and Lender: One to Watch
  Global Investor/ISF 2013 Equity Lending Survey
• Top Rated for Leading Clients and Cross-Border
  Global Custodian: 2013 Agent Banks in Major Markets Survey
• Best Sub-Custodian for Canada
  Global Finance magazine: World’s Best Sub-Custodian 2013 Awards (7th consecutive year)
• Custodian of the Year Award: Canada
  Risk.net 2013 Custody Risk Americas Awards
• Best Sub-Custodian in Canada
  Global Investor/ISF magazine Sub-Custody Survey

2012

• Best in Class status in 29 service categories
  Global Custodian: Agent Banks in Major Markets
• Best Sub-Custodian in Canada
  Global Finance magazine: World’s Best Sub-Custodian 2012 Awards (6th consecutive year)
• Ranked Number One in the World for Relationship Management
  Global Investor/ISF 2012 Equity Lending Survey
• Achievers 50 Most Engaged Workplaces™ in Canada
  Achievers
• World’s Top Regionally-Focused Lender
  2011 Global Securities Lending Awards

2011

• Best Sub-Custodian in Canada
  Global Finance magazine: World’s Best Sub-Custodian 2011 Awards (5th consecutive year)

2010

• Ranked First in Canadian Sub-Custody
  Global Custodian magazine’s 2010 Agent Banks in Major Markets Survey
• Placed #1 in four categories
  Global Investor/ISF 2010 Equity Lending Survey
  • Relationship Management
  • Stability of Supply
  • Operations - Collateral Management
  • Collateral Flexibility Non Cash
• Best Sub-Custodian in Canada
  Global Finance magazine: World’s Best Sub-Custodian 2010 Awards (4th consecutive year)
• #1 Provider of Global Custody Services in Canada
  2010 R&M Consultants Global Custody Survey

2009

• Ranked #1 in Securities Lending Service
  Securities Finance (ISF) magazine’s 2009 Equity Lending Survey
• Ranked First in Canadian Sub-Custody
  Global Custodian magazine’s 2009 Agent Banks in Major Markets Survey
• Best Sub-Custodian in Canada
  Global Finance magazine: World’s Best Sub-Custodian 2009 Awards (3rd consecutive year)
• Ranked #1 overall in five categories
  2009 R&M global custody survey
  • The Experts (respondents using five or more custodians)
  • U.S.
  • UK Asset Owners
  • U.S. Asset Owners
  • U.S. Asset Managers

2008

• Ranked First in Canadian Sub-Custody
  Global Custodian magazine’s 2008 Agent Banks in Major Markets Survey
• Custodian of The Year
  ICFA magazine’s inaugural Global Awards
• Best Sub-Custodian in Canada
  Global Finance magazine: World’s Best Sub-Custodian 2008 Awards (2nd consecutive year)

2007

• Ranked number one in relationship management to securities borrowers
  ISF (International Securities Finance) magazine’s 2007 Equity Lending Survey
• Best Sub-Custodian in Canada
  Global Finance magazine: World’s Best Sub-Custodian 2007 Awards

2006

• Top-rated Custodial Services Provider
  Global Custodian magazine’s 2006 Agent Banks in Major Markets Survey
• Winner of the 2006 Globe and Mail Toronto Business for the Arts Award
• Ranked Canada’s Custodial Services Provider of Choice
  Annual Investment Manager Survey

2005

• Highest overall client satisfaction rating
  Group Five’s annual Shareholder Services Benchmarking Study
• Canada’s #1 Sub-Custodial Services Provider
  Global Custodian magazine’s 2005 Review of Agent Banks in Major Markets
• Ranked Canada’s Custodial Services Provider of Choice
  Annual Investment Manager Survey