Canada's leader in asset servicing
CIBC Mellon's offices will be closed for the following holidays:
- Christmas Day: Wednesday, December 25, 2013
- Boxing Day: Thursday, December 26, 2013
- New Year’s Day: Wednesday, January 1, 2014
The offices will re-open:
- Friday, December 27, 2013, at 8:30 a.m. ET
- Thursday, January 2, 2014, at 8:30 a.m. ET
This section of our website is dedicated to retirees receiving pension payments from their former employer’s pension plan, through CIBC Mellon.
RETIREE ASSISTANCEHow do I change my address? How do I deposit my pension payments directly into my Canadian bank account or make a change to my current banking information? What should I do if I did not receive my pension payment this month? Why has my net payment amount changed? How do you calculate the amount of tax withheld from my pension payment?
CONTACT USRetiree online inquiry Contact us by phone, fax or mail