Contact Investor Services by Phone, Fax or Mail
You can contact us at the phone numbers or mailing address below if CIBC Mellon is the transfer agent for securities you hold. You can also contact us online.
Phone
AnswerLine® (for all security transfer inquiries):
1-800-387-0825 or 416-643-5500
Hours
8:30 a.m. to 6:30 p.m. ET, Monday to Friday
Fax
416-643-5501
Change mailing address
If you are a security holder and your mailing address has changed, or will change in the near future, you can submit a mailing address change online, or notify AnswerLine® by calling the phone numbers listed above.
Employee share plans
1-888-630-5999
Nova employee share plan
1-800-997-8117
Manulife Financial Corporation
- Shareholder services in Canada (English & French):
1-800-783-9495 - Mellon Investor Services in the United States:
1-800-852-0338 - Shareholder services (outside North America):
1-416-643-6268
Sun Life Financial Inc.
- Shareholder services (English):
1-877-224-1760 - Shareholder services (French):
1-888-290-0048 - Shareholder services (outside North America):
1-416-348-9412
CIBC Mellon Trust Company
P.O. Box 7010
Adelaide Street Postal Station
Toronto, ON M5C 2W9
CANADA
Courier
CIBC Mellon Trust Company
199 Bay Street
Commerce Court West
Securities Level
Toronto, ON M5L 1G9
CANADA
Attention: Courier Window
Investor Assistance
To change your address, please use an address change form.
Contact Us
Online
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