Canada's leader in asset servicing
Pensioner Information Network
CIBC Mellon’s Pensioner Information Network (PIN) is an easy-to-use, online inquiry tool that offers instant access to pension participant information.
The benefits include:
- Immediate, online access to individual pensioner records. You can view demographic details, recent transactions and year-to-date information.
- A report generator that produces numerous reports from an online library including pensioner payment lists, reconciliation reports and mailing labels. You determine the report parameters and print or download your reports in various file formats.
- Regular enhancements to PIN, which result from consultation with our clients.
- 128-bit encryption available during the transmission of all information between the database and the user, as well as the regular back-up of data.
- Our toll free Help Desk to assist you and your pensioners between the hours of 8 a.m. and 6 p.m. ET, Monday to Friday. Please call 1-888-439-2457 for assistance.