Who we are:
To be the best asset servicing provider in Canada.
Our values and competencies:
Our values guide our employees in their day to day efforts to meet, and whenever possible, exceed the expectations of our clients.
- Client focus – we recognize, understand and strive to meet and exceed the expectations of our internal and external clients.
- Respect – we demonstrate sensitivity and awareness of others and their unique needs.
- Invest – we believe that by being accountable and responsible we make an investment in ourselves as employees, in our colleagues, and in our client relationships, which benefits our organization, our clients and our communities.
- Lead – we demonstrate our commitment to excellence and growth through our actions, which reflect individual accountability and initiative.
A competency is the combination of knowledge and skill that can be defined, demonstrated and measured. We believe that when our employees exhibit these behaviours, we can understand our clients’ needs and effectively deliver the products and services they require.
- Interpersonal – we believe the ability to clearly communicate ideas, information and knowledge enables us to build and maintain effective relationships with internal and external clients.
- Teamwork – we recognize that by cooperating, contributing and setting and reaching goals, we will effectively achieve results through collaboration and team effort.